The more followers and potential customers you get, the more crucial it is to have your own customer management system. Just having customer WeChat names and IDs is far from enough.

There are several different tools you can leverage to understand fan personas, profiles, and engagement with your brand. Finally, finding individuals and turning them into loyal customers is a significant step towards targeted sales on WeChat.

With WeChat loyalty and payment features, we help you go beyond broadcasting content and turn WeChat into an e-commerce platform for your company with a touch of effective customer service.